Introduction
To provide DeepTrust AI, we rely on carefully selected third-party service providers ("Sub-Processors"). These providers help us deliver secure, scalable, and reliable services while meeting enterprise expectations for privacy and security.
- •We recognize that when you entrust DeepTrust AI with your data, you also entrust the providers we use. That's why every Sub-Processor is vetted for security and compliance before engagement.
Our Practices
- •Strict Standards: We only engage Sub-Processors who meet rigorous data protection, confidentiality, and security requirements.
- •Written Agreements: All Sub-Processors are bound by contracts that meet or exceed our own data protection obligations under GDPR, CCPA, LGPD, and other global privacy frameworks.
- •Transparency: We maintain a list of all active Sub-Processors and will provide it upon request.
- •Change Notification: Customers may request to be notified of new Sub-Processors and object to material changes within 30 days.
Current Sub-Processor List
DeepTrust AI uses Sub-Processors for functions such as:
- •Cloud Hosting & Infrastructure (e.g., compute, storage, networking)
- •Database & Backup Services
- •Analytics & Monitoring Tools
- •Customer Support Systems
- •Email & Notification Delivery
👉 Action needed from you:
- •Which cloud infrastructure provider(s) do you currently use? (e.g., AWS, Google Cloud, Azure)
- •Do you use any analytics or monitoring tools (e.g., Datadog, New Relic, LogRocket, etc.)?
- •Which customer support platform do you use (if any)? (e.g., Zendesk, Intercom, Freshdesk)
- •Do you have a backup provider or is this handled natively in your cloud platform?
- •Any other specialized SaaS vendors integrated into your core product delivery?
How to Access the List
We maintain an up-to-date list of Sub-Processors. Customers can request the current list at any time by emailing [email protected].
- •If you'd like to subscribe to notifications of updates, please specify this in your request.
Questions?
If you have questions about how we evaluate or manage Sub-Processors, or if you'd like to request our most current list, contact us at:
For questions about this document, contact [email protected]